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    • Introv
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    Introv: Enabling Digital Transformation and Strategic Innovation for Businesses

    Ivan Cheung,Director, IntrovIvan Cheung, Director

    An agile and scalable enterprise resource planning (ERP) solution is vital to meet the needs of emerging and dynamically growing small companies to make better business decisions and stay ahead of the competition. Prior to implementing cloud ERP, traditional companies face business challenges due to disconnected data running on multiple systems, manual processes, and scattered applications. Added to that, most traditional on-premise ERP are not flexible to meet today’s rapid business growth and system updates. Moreover, it requires wiping out all previous customized implementations during upgrades, necessitating a re-customization from scratch. In the wake of these repeated efforts, some organizations even leave their ERP running out-of-date. For long, businesses lacked a single platform to centralize all operation processes and an expert to support ERP operations until Introv entered the game. Introv, a full-service IT consultancy provider, offers an award-winning, unified ERP solution that promises to reduce mundane processes and systems, drive better decision making, improve data accuracy and project planning, while also lowering the overall cost of running a business. With a decade-long experience in this industry, Introv partners with the world’s leading ERP solution providers to make information and technology work for people and businesses.

    As digital transformation and strategic innovation reshape the business environment and its practices, Introv in association with Oracle NetSuite makes this journey easy for companies of all sizes with one of the finest cloud ERP solutions. By running on a single unified platform, the customized cloud ERP syncs up all operations, from accounting and finance to sales, ordering, inventory, purchasing and customer engagement allowing all departments to collaborate with the same source of data while increasing the accuracy and efficiency. Backed by a team of dedicated professional consultants, Introv meets various stakeholders of a company to understand all the specific business needs and suggests the right ERP solution that best fits their requirements.

    The company offers a list of comprehensive services to complement the solutions and address diverse business needs pertaining to customer engagement, mobility, productivity, data analytics, and data management.

    Introv offers a list of comprehensive business technologies consulting and supporting services, which are essential to deliver a smooth and full-scale, 360 service offering


    Smart Retail Solutions to Empower Instore and Backend Operations

    In recent years, Introv has been exploring innovative technologies for the retail sector, driving digital transformation for a number of well-known retail brands. In line with the current industry trends, Introv recently launched its in-store solution as part of its Smart Retail solutions—an intelligent cloud-based shop assistant on the ERP platform that drives personalized in-store engagement and superior shopping experience for brands. Now with just a mobile device, salespersons become data-enabled and can view the profile, purchase records, preferences of customers, all with a 360-degree view of customers. This enables clienteling and generates cross-selling and upselling opportunities. Featuring a POS on a mobile device like tablets, the check-out processes and membership application are streamlined and become lineless, enhancing the superior modern shopping experience.

    In an instance, Introv assisted a well-known luxury retail brand to centralize and seamlessly integrate all their boutiques and offices. The brand’s business applications were scattered and not well-integrated without a single platform to centralize all operational processes. Due to a change of ownership, the company decided to rebuild the entire ecosystem of business applications, from ERP to accounting, CRM, and POS systems on a tight timeline. With Introv’s Smart Retail solutions, the customer established seamless retail operations and intelligent in-store experience for customers. With Introv’s professional consulting team and project team, the entire project was successfully completed in just 3 months. Moreover, as being cloud-based and together with Introv’s maintenance services, the luxury brand can run the ERP system hassle-free, without the need of huge investment in IT.

    Award-winning Team of Talents with Dedication

    This year, Introv is celebrating its 10th anniversary. With its continuous efforts and rich industrial experience, Introv has bagged numerous accolades including the 5-star Partner Award, the highest partner tier of Oracle NetSuite. The company has enabled over 500 companies to drive digital transformation, fuelling the new frontier of business growth.
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    2018

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